Contact Crownlands
Get help with your account, report a website or game problem, ask about privacy, or tell us where a guide needs a correction.
Private account or privacy help
Use the form below for a question that should stay out of public chat. Add an email address if you would like a reply. Messages go to the team’s private support inbox through Netlify Forms; response times vary.
Write a private message →Public bugs and gameplay discussion
For a reproducible defect, check the issue tracker for an existing report. For tactics and non-sensitive player questions, join the official Discord.
Read common support answers →Help us correct a guide
Send the page link, its reviewed date and the sentence or table that differs from the game. Include the relevant city level, equipment, bonus or report time when a number is involved. A screenshot can help on the public issue tracker after private account details and chat have been removed; the form below accepts text.
If the library is missing an answer, describe the decision you were trying to make. That gives the next article a specific player problem to solve.
Send a private message
For a technical problem, include the approximate time, device, browser, visible error and what happened immediately before it. Check the latest report or city state after reconnecting before repeating an interrupted action.
Do not send passwords, sign-in codes, payment details or access tokens. For a privacy request, describe the request first; account verification may be needed before the team can act.
Thank you. The team can review it privately. You can continue playing while you wait; response times vary.
After you send
A successful submission returns to this page with a confirmation. If you do not see that confirmation, check the response before assuming delivery. The team can reply only when you provide contact details; there is no published response-time guarantee.
Read how support messages are handled. Contact, Support and policy pages do not load optional analytics or display-ad scripts. You can keep using the player library while your request is reviewed.